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Sales and Upgrade Policy


Payment process

We accept the following credit cards: Visa, MasterCard/Eurocard, American Express and Diners Club. You also have the option of paying by bank/wire transfer or check. As soon as you submit an order, your registration key and instructions are e-mailed to you. Use the key to activate the software you have already downloaded and installed.

Privacy statement

We do not sell, hire or publicize your e-mail address or any other personal data held in our records.

Upgrades and Support

Software updates and technical support are provided for one year with the purchase of a software license and registration key. After that, updates and technical support may be renewed annually. You may renew before or after the expiration of your previous coverage. Regardless of when the renewal fee is paid, the coverage is extended for a year from the end of the previous year of coverage.

Refunds and our money-back policy

HSLAB has a NO REFUND sales policy. All sales of licenses are FINAL.

Before purchasing a license, you are provided a 30-day evaluation period to determine whether the Software fits your business needs, works on your computer, and provides the benefits for which you will purchase the Software license.

You do not have to provide HSLAB with a credit card or other purchase information when you download, install or use the Software during this 30-day evaluation period; it is required only when you decide to purchase the software license, at which time the purchase price for the license becomes non-refundable.

You agree that if you do not utilize this evaluation period-that is provided at no charge-you voluntarily discharge HSLAB from the obligation to provide such an evaluation period. No exceptions can be made to this policy.

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Article ID: 198
Category: Handy Software Lab
Date added: 2011-12-29 09:31:48
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Rating (Votes): Article rated 4.5/5.0 (70)

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