Because of huge quantity of a spam and an anti-spam of filters cases of loss of our messages have become frequent.
Therefore we are compelled for contacts to our users to use helpdesk system.
To contact us, you need to be registered (free of charge) in our helpdesk system.
You can look through all answers to your questions through a web without the e-mail (though all correspondence is duplicated by e-mail messages too).
We do not use the address of our users for any mailing, you will receive only answers to your questions.

If you for any reason do not wish to be registered, you can use the helpdesk as well:

Unfortunately, in this case we cannot guarantee that you receive the answer to the question and you cant see answers in a helpdesk system.

Thanks for understanding!